Shipping and Payment policies

Payment policy

The customer only has the following options for payment: advance bank transfer, invoice on delivery, cash on delivery, payment service provider (PayPal, Stripe). Other payment methods are not offered and will be rejected.

The invoice amount is to be transferred in advance to the account specified on the invoice, which contains all details for the transfer and is sent by e-mail. The invoice amount is to be transferred in advance to the account specified there after receipt of the invoice, which contains all details for the bank transfer and is sent with the delivery. In the case of cash on delivery, the cash on delivery amount shall be paid in cash to the deliverer upon delivery, whereby the deliverer shall charge a cash on delivery fee. If an escrow service/payment service provider is used, this enables the supplier and customer to process the payment between themselves. The escrow service/payment service provider forwards the customer's payment to the supplier. Further information can be found on the website of the respective escrow service/payment service provider. The customer is obliged to pay or transfer the stated amount to the account specified on the invoice within 14 days of receipt of the invoice. Payment is due without deduction from the invoice date. After expiry of the payment period, which is thus determined by the calendar, the customer shall be in default even without a reminder.

Shipping policy

The goods will be dispatched immediately after confirmed receipt of payment. On average, dispatch takes place after 14 days at the latest. The entrepreneur undertakes to deliver on the 21st day after receipt of the order. The standard delivery time is 14 days, unless otherwise stated in the item description. The supplier shall dispatch the order from its own warehouse as soon as the entire order is in stock there. If the supplier is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by its own suppliers, although a corresponding covering transaction was made in good time, the supplier has the right to withdraw from a contract with the customer in this respect. The customer shall be informed immediately and any services received, in particular payments, shall be refunded.